Cancellation policy

Below, you can find the cancellation policy that applies to all our events, including, but not limited to rope jams, improvisations, workshops and courses.

TICKETS ARE NON-REFUNDABLE AND NON-TRANSFERABLE TO A LATER DATE

Tickets are not refundable or transferable to a later date, regardless the reason of cancellation.

TICKETS ARE TRANSFERABLE TO ANOTHER PERSON UNDER CERTAIN CONDITIONS

If you know someone who’d like to take over your ticket or if you’d like to take over someone else’s ticket, talk to us first. To safeguard the quality of our events, we’d like to check if the swap is adequate and opportune in light of the particular event. Tickets can not be transferred to another person without our prior consent.

HOW CAN STUDIO TIEY ASSIST?

We keep waiting lists, so we can contact those who have subscribed. The sooner you cancel, the bigger the chances to find suitable replacement. We gladly offer our help. Do keep in mind that we are not able to assist with cancellations, made less than 24h prior to the event.

International workshops

International workshops are often to be payed in two parts: A deposit, to be payed during the booking process and the remaining part, to be payed during the event. In case of cancellation, a request for full payment will be sent to you.